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Fieldproxy Alternatives in India: Best Options for Service Teams

Compare Fieldproxy alternatives for Indian service teams. Review pricing, AI scope, parts, payments and the handovers to test in a real job demo.

By KaryaFlow Team21 min read

Updated 20 October 2026

Fieldproxy alternatives grouped by published workflow focus, including KaryaFlow, Zoho FSM and FieldEZ

KaryaFlow pricing clarification: 20 October 2026. Competitor comparison last reviewed: 10 October 2026.

KaryaFlow is our first Fieldproxy alternative for Indian service centres that want uncapped jobs and storage with core tools included. Inventory, GST billing, attendance and AMC share the service plan, alongside the parts and cash handovers the office must review.

KaryaFlow costs ₹99 per active user/month, with a two-user minimum bill of ₹198 before 18% GST. The 10-user example is ₹990/month before GST. Exactly 30 users cost ₹2,673/month after the 10% team discount; 31 or more users receive a written volume quote. Compare KaryaFlow's team-size examples.

Fieldproxy is a credible choice for small teams too. It offers organisation plans with unlimited users and combines configured field workflows with AI agents. The decision is about your required controls, buying terms and day-to-day use. Fieldproxy positioning.

Disclosure: Published by KaryaFlow. KaryaFlow pricing and plan entitlements are supplied by our team; competitor details were checked against the linked official sources on 10 October 2026. Recommendations reflect the stated business needs. They are not hands-on rankings or measured customer results.

Key takeaways

  • KaryaFlow has no cap on jobs, service calls or storage. Core inventory, billing, attendance and AMC are included.
  • KaryaFlow includes attendance location check-in. Continuous live GPS and route history require a separate quote.
  • Fieldproxy includes unlimited users and the complete FSM in every plan. Job volume, integrations and AI usage affect the proposal.
  • Fieldproxy bills annually and quotes setup separately. Its public pricing page does not show a fixed base price.
  • Compare the full workflow. Both products publish mobile job records, inventory and maintenance features.

Compare costs · Compare field workflows · Book a KaryaFlow demo

Which Fieldproxy alternative fits your business?

Start with the work the office has to chase most, such as a missing part, cash deposit or AMC visit.

Scroll sideways to see every column if needed. With a keyboard, focus the table and use the left and right arrow keys.

Your main requirementStart your shortlist hereDecision to settle
Indian field jobs, attendance, stock custody and cash handoverKaryaFlowCan the office trace each handover without a parallel spreadsheet?
Configured FSM with AI agents and unlimited usersFieldproxyDoes the annual quote cover your jobs, integrations and AI usage?
Service work connected to existing Zoho systemsZoho FSMWhich edition and appointment allowance cover the complete process?
Equipment service across assets, teams and sitesFieldEZHow will equipment history and service commitments share one record?
After-sales complaints, warranty and customer-app workflowsServiceCRMWhich package and app configuration cover the required steps?
Asset-led preventive maintenance and inspectionsZapiumWhich maintenance depth and pricing tier do you need?
Configurable dispatch, mobile work and integrationsZuperWhich quoted plan and setup cover the required workflow?

This is a needs-based shortlist, not an independent market ranking. See the detailed India FSM comparison and software comparison map for broader context.

KaryaFlow vs Fieldproxy: included tools, limits and extra costs

The main commercial difference is uncapped service work versus unlimited users across the office and field team. KaryaFlow charges for active users and the selected team plan. Fieldproxy includes all users but sizes the plan around jobs, integrations and AI use.

Scroll sideways to see every column if needed. With a keyboard, focus the table and use the left and right arrow keys.

Cost or allowanceKaryaFlowFieldproxy
Core entry price₹99 per active user/month; minimum two, or ₹198 before GSTAnnual organisation plan; base fee requires a quote
Jobs and service callsNo cap on jobs or service calls recorded in the softwareEssentials: 300 jobs/month; Growth: 1,000; larger volume by quote
File and photo storageNo storage capNo numeric storage allowance stated on the reviewed pricing page; include it in the quote
UsersCount active office and field logins; ₹99 each for 2–29, exact 30-user discount, then volume quoteUnlimited users in every plan
Core stock, billing and attendanceIncluded; technician custody, GST bills and location check-inComplete FSM included; parts and attendance workflows published
Live GPS and route historySeparate quoted add-onConfirm required tracking scope in the configured plan
AI useNo bundled equivalent to Fieldproxy's agent suite claimedAgent access included; usage credits charged separately at US$1 each
External integrationsAgree each connection and any custom workOne in Essentials, up to three in Growth, unlimited in Rule the Field
SetupAgree import, configuration and custom-work scopeOne-time implementation quote in addition to annual plan

Sources: KaryaFlow core plans, Fieldproxy plans and limits, Fieldproxy parts and attendance.

For KaryaFlow, a busy month does not require a larger job package when the active team and plan stay the same. Photos and supporting files also have no storage cap. These terms do not promise that every file size or custom integration is supported.

For Fieldproxy, the counted job is a record in the primary table chosen during setup. It can be a work order, case or inventory transfer. Other tables do not consume that allowance, so establish the chosen record before comparing monthly volume. Fieldproxy job definition

Consider eight technicians and two office users handling 624 separate jobs in a month. KaryaFlow's core bill is ₹990 before GST, with no job or storage top-up. If each job is one counted Fieldproxy record, that workload exceeds the 300-job guide and fits the 1,000-job guide. Fieldproxy's undisclosed fee prevents a verified rupee cost difference; request the Growth quote and AI budget.

KaryaFlow therefore gives a busy small team a clearer starting cost. Fieldproxy may deserve more weight when many people need access or its configured AI work is central to the purchase.

Why we put KaryaFlow first for Indian field control

A job can be marked complete while the technician still holds unused parts or cash that the office needs to receive. The office may need a receipt, service proof or a date for the next visit.

KaryaFlow's published workflows make these handovers central to the service record. That is a strong reason to choose it for AC, RO, appliance, CCTV and similar service centres. It also gives teams with 20–50 technicians a concrete way to compare software beyond dispatch screens. KaryaFlow product scope.

Track each part after it leaves the store

KaryaFlow records parts issued to technicians, job usage, remaining balances and returns for office review. Defective parts have a separate custody path, so a recovered item does not become usable stock by mistake. Technician parts custody.

For example, issue four filters, use two, return one and leave one with the technician. Then record a defective filter recovered from a customer. The office should be able to explain all five physical items and their different states.

Fieldproxy also covers stock in warehouses, trucks and with technicians, plus scanning, purchase orders, serial details and warranty claims. Compare the exact return approval and defective-part process; do not treat inventory as a KaryaFlow-only feature. Fieldproxy spare parts.

Follow cash until the office accepts it

KaryaFlow describes job-linked collections, partial deposits and office approval. The useful distinction is between a customer payment and the later handover by its collector. Field cash control.

Use a ₹2,000 collection and a ₹1,200 deposit, then find the ₹800 that stays with the collector until the next handover. This is a test scenario, not a claim about savings or automatic bank settlement.

KaryaFlow includes attendance with location check-in and publishes approved office, project and service-area geofences. Expenses, receipts, advances and incentives support office review alongside that work. Attendance workflow · Office-control scope.

For a CCTV crew, test attendance at a project site rather than the shop. Add an expense correction and a rejected claim, then check who can approve each change before the salary review.

Fieldproxy also describes GPS-verified clock-ins, job time and timesheet approval, so attendance alone does not set KaryaFlow apart. Compare your work-zone rules, exception handling and salary inputs in the configured system. Fieldproxy attendance.

Keep the AMC sale connected to the promised visits

KaryaFlow's AMC workflow connects the chosen plan, selling technician, activation status, commission review and future service dates. That helps the office follow what was sold through to what the customer is owed. AMC plan management.

Bring a four-visit contract with a part outside coverage, then show two completed visits, one postponed and one still unscheduled. Check the remaining obligation and the owner of the next action.

KaryaFlow vs Fieldproxy pricing and total cost

KaryaFlow publishes INR plans. Fieldproxy requires a quote for its base plan fee and setup. There is no verified fixed-price comparison that proves one is always cheaper.

KaryaFlow's entry, monthly and annual options

Count each active field and office login, so five technicians plus one dispatcher would mean a total of six active users.

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KaryaFlow optionPrice before GSTPrice including 18% GSTBilling basis
Two active users at the entry rate₹198₹233.64Monthly; two-user minimum
Five active users at the entry rate₹495₹584.10Monthly
Ten active users₹990₹1,168.20Monthly
10-user example₹9,900₹11,682Annual payment
30-user discounted example₹2,673₹3,154.14Monthly
30-user discounted example₹26,730₹31,541.40Annual payment
More than 30 usersWritten quoteQuoted with taxWritten volume quote

The ₹990 ten-user amount is not a compulsory starting bill for a two-user team. Users 2–29 cost ₹99 each per month; exactly 30 receive the 10% team discount. Yearly billing charges for 10 months, including ₹1,980 before GST for two users. Current KaryaFlow plans.

Core inventory, GST billing, attendance and AMC are included, with no cap on jobs, service calls or storage. Attendance location check-in is included, while continuous live GPS and route history are optional services with a separate quote. Add the separate WhatsApp Complaint Agent fee to any custom work and agreed onboarding cost when you compare the full bill.

For request-to-closure operations, explore KaryaFlow's work order management software.

How Fieldproxy's pricing works

Fieldproxy publishes three plan levels without fixed base prices:

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PlanPublished job guideExternal integrationsRelevant buying detail
Essentials300 jobs per monthOneGuided onboarding and email support
Growth1,000 jobs per monthUp to threeBranded portals and chat support
Rule the FieldQuoted volumeUnlimitedOwn-database connection and dedicated account manager

All plans include unlimited users and AI-agent access, while AI usage has a separate charge of US$1 per credit. Credits are usage units; different actions can consume different amounts. Billing is annual, setup is separately quoted, and the pricing FAQ states no refunds. Fieldproxy commercial terms.

Ask which primary record is counted as a job and how extra volume is priced. A quote for the same headcount can change when job volume or AI usage changes.

Compare the same year of operation

For KaryaFlow, start with the relevant plan and add quoted extras. For Fieldproxy, use the annual fee, setup and expected usage, keeping one-time costs separate from the cost in later years.

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Cost questionWhy it changes the comparison
Who needs access?KaryaFlow counts active users; Fieldproxy includes unlimited users
What is the busy-month workload?Fieldproxy's job allowance must cover the agreed record type
Which automations will run?Voice, document and monitoring workloads can change AI consumption
Which systems must connect?Integration allowances and setup scope affect the proposal
Who cleans and imports data?Customer, asset, open-job and stock records need an agreed owner
Which extras are essential?Live GPS, messaging, custom work and external services can add cost
What happens at renewal or exit?Ask about term, price changes, notice, exports and remaining access

If any quote uses foreign currency, use a dated exchange rate and disclosed conversion fees in your own budget. No currency conversion or assumed Indian tax treatment has been applied to Fieldproxy here.

KaryaFlow vs Fieldproxy feature comparison

These tables compare the described scope, with demo checks for the exact steps that the reviewed sources do not settle. It is not evidence that a feature is missing.

Jobs, mobile work and attendance

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RequirementKaryaFlowFieldproxy
Complaint to jobCustomer request, assigned technician and closure reviewConfigurable work-order stages and fields
Customer and equipment historyJobs, payments, AMC and repeat-visit contextCustomer, asset and address history
DispatchOffice-led job assignmentScheduling rules and AI-assisted dispatch
Mobile job recordNotes, photos, parts and payment statusConfigured forms, photos, parts, invoices and time
Customer sign-offCustomer and engineer signatures describedGPS-tagged, timestamped signatures described
Required evidenceShow your closure and office-review rulesRequired fields and conditional checklists published
Offline workTest required actions and sync before rolloutOffline jobs, forms, photos and signatures published
AttendanceIncluded location check-in; approved work zonesGPS-verified clock-ins and job time
Continuous trackingSeparately quoted live-GPS add-onScope the required location and route setup
Field-language needsTest your team's forms and language needsMultilingual field notes described; test your languages

Sources: KaryaFlow product scope, app, attendance and pricing; Fieldproxy work orders, mobile app, attendance and platform.

Stock, cash and office review

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RequirementKaryaFlowFieldproxy
Store and field stockGodown and technician balancesWarehouse, truck and technician stock
Job consumptionParts used tied to the service jobJob-linked usage and cost recording
Stock handbackOffice confirmation or rejection of returnsDemonstrate your return and acceptance workflow
Defective recoverySeparate defective-part custody and depositWarranty-claim history published; test physical recovery states
Purchase requestsJob-linked requirement when parts are unavailableSupplier POs and reorder rules published
Barcode or serial needsCheck the exact part-level requirementBarcode/QR and part serial details published
Customer payment recordJob-level collections and pending amountsInvoices and payment integrations published
Technician cash depositPartial deposit and office receipt controlsDemonstrate collector balance and deposit approval
Field expensesReceipts and approval workflowScope the required expense and approval setup
Salary inputsAttendance, advances, expenses and incentivesTime records and payroll exports published
GST invoice handoffIndian billing context and GST invoicesDemonstrate your GST fields and accounting handoff
Final accounts and filingSeparate accounting and statutory processIdentify the accounting system and local tax scope

Sources: KaryaFlow parts custody, defective parts, cash, scope; Fieldproxy inventory, attendance, mobile and payments.

AMC, configuration and rollout

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RequirementKaryaFlowFieldproxy
Planned maintenanceAMC visits and renewal follow-upRecurring maintenance and generated visits
Plan salesSelling technician, activation and commission visibilityDemonstrate the desired sales and commission process
Public customer portalScope your required access and rolloutCustomer portals published
WhatsApp intakeComplaint Agent is a separate add-onScope channel, provider and usage charges
Custom workflow changesConfiguration or development with written scopeVendor-configured rules, forms and workflow changes
Approval controlsJob, parts, cash and expense review workflowsConfigurable gates and rejection paths
AI automationDo not assume parity with Fieldproxy's agent suiteVoice, vision, scheduling and document agents published
IntegrationsAgree each required connection and costAPIs and plan-specific integration allowances
Trial and onboardingSeven-day trial without a credit card; setup helpAnnual engagement with quoted implementation
Data exitAgree export formats and attachment accessAgree export scope, retention and access at exit

Sources: KaryaFlow AMC plans, WhatsApp intake, pricing and workflow setup; Fieldproxy platform, approval workflows and pricing.

When Fieldproxy deserves a serious demo

Keep Fieldproxy on the list when you want AI to handle calls, read job photos, draft paperwork or pause work for review. Unlimited users can also matter when many office staff, supervisors and occasional technicians need access.

Its site describes vendor-led setup and migration, but your own scope will decide how much work and time are needed. Ask for a rollout plan with named owners and acceptance checks. Fieldproxy implementation approach.

Choose between the products using a required workflow, not a label such as “small business” or “enterprise.” A five-person team can need complex rules. A 40-technician service centre may care most about reliable parts and cash handovers.

What an AI pilot should prove

If AI is a main reason to buy Fieldproxy, test one task from start to finish with your own rules. Choose a task whose result the office can check, such as a draft invoice or a missing-photo alert.

Show the same job twice: once with clean data, then with a wrong part number or an unclear photo. Check which source the draft used and whether it stopped when the input was too weak to trust.

Ask who can approve the next step, how a staff member rejects it and where the action is logged. Then rerun the task to check that it does not send the same message or create the same charge twice.

Track the usage shown for those tests and ask how it maps to the quote's credit budget. A price per credit is useful only when you know how much a real task will use.

These are buyer tests, not claims that either product passed them. Fieldproxy's approval workflow page describes gates and rejection paths; use the demo to check the rules your team would rely on.

Other Fieldproxy alternatives worth comparing

Zoho FSM: connect service work to the Zoho stack

Zoho FSM fits teams with customer, service and finance records in Zoho, with pricing based on edition and appointment volume. Include repeat visits when estimating usage, and find every separately licensed app in the handoff. Zoho FSM plans.

The useful test is whether an approved estimate becomes a work order, completed visit and invoice without duplicate entry. Read KaryaFlow vs Zoho FSM.

FieldEZ: equipment and service operations across teams

FieldEZ links field service, equipment, support and sales records, making it worth a look when teams share the same asset history. Ask which setup and access model cover your branches and technicians. FieldEZ platform.

FieldEZ licenses Sales, Service and Support modules separately, with setup scoped to the needed work. Include each module and its setup in the quote. FieldEZ commercial FAQ.

For a service centre, inspect the mobile job and the office review alongside the equipment view. See FieldEZ alternatives.

ServiceCRM: after-sales service and customer apps

ServiceCRM covers complaints, jobs, repeat work, technician recommendations and field proof, with package prices available by request from its team. State customer-app and branding needs in the proposal. ServiceCRM jobs · Pricing.

Simple excludes several mobile tools, while Modern and Advanced differ in app and payment scope; only Advanced includes unlimited users. Compare the exact package before testing.

Compare one warranty call with one paid repair and follow their different approvals. See ServiceCRM alternatives.

Zapium: maintenance plans, inspections and asset depth

Zapium combines FSM with asset-led maintenance, adding stock and contracts in Professional and condition-based work and asset insight in Business. A plant or facilities team should compare these needs before choosing a general service workflow. Zapium plans.

Test one asset with scheduled service, a fault and a required inspection. See Zapium alternatives.

Zuper: configured dispatch and field workflows

Zuper publishes dispatch, recurring routes, offline mobile updates and stock across warehouses and mobile locations. Ask for an India-specific quote with the required roles and integrations. Do not reuse a rate advertised for a different industry package. Zuper dispatch · Mobile app.

Use the same repair, failed visit and return-to-store scenario. See KaryaFlow vs Zuper.

Run a pilot with the work your office finds hardest

Use sample customer records until you have reviewed data handling and access. Pick one dispatcher, one office reviewer and technicians who will use the app daily.

Scroll sideways to see every column if needed. With a keyboard, focus the table and use the left and right arrow keys.

ScenarioEvidence to inspect
A delayed AC repairChanged assignment, customer context and unresolved work remain clear
An RO part replacementIssued, used, returned and defective quantities all reconcile
A partial cash handoverCustomer balance and technician-held cash are separate
A CCTV project check-inApproved location, exception and correction can be reviewed
An AMC visit postponed by the customerVisit remains owed and has a named next action
A poor-network jobSaved records survive reconnection without missing or duplicate entries

Record time, missing fields, office corrections and manual steps as your own pilot results, rather than relying on promised gains. Let a technician repeat the hardest flow without the salesperson driving every click.

For industry-specific checklists, use the HVAC dispatch, CCTV AMC, pest control and appliance service guides.

Our recommendation

Start with KaryaFlow when the main goal is better control between the field and the office. Its INR entry price and described attendance, parts, cash and AMC workflows make a clear starting point for Indian service teams.

Keep Fieldproxy in the comparison when AI agents, custom workflows and unlimited users solve needs you have today. Price the whole setup and prove the same difficult handovers before choosing.

Book a KaryaFlow demo with one normal job and one exception. Bring the records your office currently has to chase.

FAQs

What is the best Fieldproxy alternative in India?

We recommend KaryaFlow first for Indian service centres that need jobs, attendance, parts custody, cash deposits and AMC follow-ups. Zoho FSM, FieldEZ, ServiceCRM, Zapium and Zuper fit the other needs described above, rather than forming a single rank for every buyer.

Is Fieldproxy only for large companies?

Fieldproxy is not only for large companies: its current pricing page lists organisation plans with unlimited users. Compare its configured workflows and buying terms with your needs rather than rejecting it by headcount.

How much does KaryaFlow cost for a small team?

KaryaFlow starts at ₹99 per active user monthly with at least two users, giving totals of ₹198 for two and ₹990 for ten before GST. Exactly 30 users cost ₹2,673/month after the 10% team discount; 31 or more require a written volume quote. Yearly billing charges for 10 months; use the pricing table above.

Is KaryaFlow cheaper than Fieldproxy?

A universal price claim is not supported because KaryaFlow lists INR prices while Fieldproxy quotes its base fee and setup. Compare the same users, workload, add-ons, taxes and contract period using a written proposal.

Do both products support attendance and inventory?

Both cover attendance and stock: KaryaFlow describes approved zones and technician stock, while Fieldproxy describes GPS clock-ins and warehouse, truck and technician balances. Test your precise approvals, returns and corrections.

Does KaryaFlow include live GPS tracking?

Attendance with location check-in is included, while continuous live GPS and route history each require a separate quote. A check-in location and a full-day route history are different records.

What should an Indian team check before switching?

Check GST invoice fields, customer and technician payment balances, AMC obligations, open stock returns and export access. Import a small sample first and match it with the old system before moving the full team and its records.

Sources sit beside the claims they support, though prices, plan scope and terms can change before you buy. Third-party names identify the products being compared; KaryaFlow is not affiliated with those vendors.

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