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HVAC Field Service Software for AC Service Centers

Keep AC complaints, technician dispatch, parts and return visits in one service workflow. Review job proof, AMC follow-up and payment status from the office.

Free setup GST-readyFrom ₹81/user/month billed yearly (₹94 quarterly); minimum 2 active users

Need help with customer enquiries? Explore WhatsApp booking, website chat and follow-up options.

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HVAC technician servicing an air conditioning unit
Built for HVAC service businesses

Job cardsservice proof and parts in one record

AMCvisits and renewal follow-up

One AC job. Every handoff in view.

The repair needs a part. Not a fresh start.

Follow an illustrative AC complaint through assignment, a parts hold, a return visit and office review. Bring the same scenario to your demo.

  1. Step 1: Book and assign the visit

    Log the AC complaint with the customer and site. The dispatcher assigns a technician, who opens the job details in the app.

  2. Step 2: Keep the hold reason

    Record the diagnosis and required part in the job notes. Keep the unfinished visit visible so the office can arrange the next action.

  3. Step 3: Return with the context

    Once the part is ready, the office arranges the return visit. The technician records the work, part used, photos and customer acknowledgement.

  4. Step 4: Review before closure

    Review service proof, AMC or warranty coverage and payment status. Send billable work to accounts; a finished visit is not automatically a paid invoice.

Illustrative workflow, not a live product screen. Office decisions remain manual; confirm the exact records and steps in your demo.

An unfinished AC job needs a clear next step

A busy service desk needs to know who owns the visit, what is holding it up and what accounts still needs. Keep that context with the job, even when it takes a second visit.

The HVAC problem

Peak season overwhelms your dispatch

Peak-season calls are hard to coordinate across WhatsApp threads. A shared job queue helps the dispatcher review assignments and pending visits.

Parts and refrigerant need a job reference

A stock total does not explain what was issued, used or returned. Keep the technician and AC job with each entry; verify refrigerant units and adjustments during setup.

AMC renewals fall through the cracks

When contracts and visit dates live in separate registers, renewal follow-ups are easy to miss. Keep due visits and renewal status together for office review.

A completed visit still needs billing review

Service proof, parts, contract coverage and payment status can reach accounts separately. Review the job record before deciding what to invoice or collect.

Questions HVAC service centers ask before choosing software

Buyer questions

What does the Jharsuguda AC service center example show?

KaryaFlow's published account describes an anonymous authorized AC service center in Jharsuguda using the platform after jobs arrive from the principal company's CRM. The account covers local assignment, mobile job records, parts, attendance, expenses and salary preparation. It is a publisher-reported customer example, not an independently measured outcome study.

  • The principal company's CRM remains in use; KaryaFlow supports the local service execution workflow.
  • Ask to demonstrate an AC job waiting for a part, its return visit and final office review. Check whether the technician can see the earlier diagnosis, issued parts, service proof and payment status.
  • Verify import steps, attendance setup and any continuous GPS add-on for the plan you will buy. The case does not establish a guaranteed time or revenue improvement.

Read the Jharsuguda AC service center account

Built for HVAC service businesses

Bring one AC complaint and one AMC example. Check assignment, parts, return visits, service proof and billing handoff in the demo.

AC job cards and service proofParts and technician stock recordsAMC visit and renewal follow-up
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Everything you need

One platform, zero operational blind spots

  • Jobs & Complaints

    Create and assign job cards, record service proof and parts used, and keep completion status together.

  • AMC & Contracts

    Keep AMC contracts with their customers, track visits used and still due, and renew contracts before they lapse.

  • Inventory

    Track warehouse and technician stock, parts used on jobs, returns, and low-stock alerts.

  • Billing & Cash

    Prepare GST invoices and track payment collection against the service job.

  • Smart Attendance

    Attendance with location check-in is included in every plan, alongside leave requests and attendance reports.

  • Technician Pay

    Set job incentives, approve fuel and expense claims, and get a monthly salary slip for each technician. GPS-derived km needs the tracking add-on.

  • GPS Tracking

    Live map and route history for tracked technicians, available as an add-on quoted separately.

Every complaint becomes a tracked job

Log complaints from calls, WhatsApp and walk-ins in one register, turn them into jobs, assign a technician and follow each job to completion with photos, parts used and the customer's signature.

  • Complaint register for calls and WhatsApp
  • Board and list views of every job
  • Before/after photos and parts used
  • Customer signature on completion
HVAC technician servicing an air conditioning unit
Keep the AC complaint, technician visit, parts used, service proof, and billing handoff connected in one job record.
— KaryaFlow HVAC workflow

Keep AC jobs, AMC visits and parts connected

Daily service workflows

Dispatch

Keep service work visible

Keep customer complaints, technician assignments, job status, and service proof together so the office can see which AC visits need follow-up.

AMC

Plan visits and renewals

Connect AMC contracts with scheduled visits, job cards, payment status, and renewal follow-up instead of checking separate registers.

Parts

Link stock to the service job

Record refrigerant and spare parts issued to technicians, used on jobs, and returned to the office, with context for GST billing handoff.

Decision comparison

Choose the workflow, not only the tool category.

Every team size includes attendance with location check-in. Continuous live GPS tracking through the day, with route history, is an optional add-on, quoted separately for the technicians who need it.

Buyer need
KaryaFlowConnected field execution
CRMCustomer records
GPS-only tracking appLocation and routes
Tally/Vyapar + separate toolsAccounting stack
WhatsApp/Excel/manual registersChats and sheets
Job dispatch and statusConnected workflowOften needs an FSM layerLocation onlySeparate operational toolManual updates
Technician mobile appIncludedDepends on product or setupTracking app onlySeparate appChat, calls, or paper
Geofence attendanceLocation check-in and geofencesDepends on setupOften availableSeparate attendance toolManual register
Inventory and technician stockConnected to jobs and techniciansOften needs integrationOutside core scopeInventory stays separateSpreadsheet or register
Payment statusConnected to the job recordDepends on customizationOutside core scopeRecorded separatelyManual confirmation
GST-ready billing handoffConnected field-to-office workflowOften needs integrationOutside core scopeAccounting occurs separatelyManual handoff
AMC follow-upContracts, visits, proof, and renewal contextDepends on setupOutside core scopeSeparate trackerCalendar or spreadsheet
Owner dashboardJobs, technicians, parts, and payment visibilityCustomer-centric reportingLocation-centric reportingSplit across toolsManual consolidation
India-specific pricing visibilityFrom ₹81/user/month billed yearly (₹94 quarterly); minimum 2 active usersVaries by providerVaries by providerMultiple subscriptionsNo software fee

General category comparison for initial evaluation. Features and commercial terms vary by provider and configuration; verify current product documentation before purchasing.

KaryaFlow works for more than one industry

Also serving

Local and workflow guides for HVAC service centers

Local guides

KaryaFlow for HVAC & AC Service Centers

Frequently asked questions

How much does KaryaFlow cost for a small AC service center in India?

KaryaFlow costs from ₹81 per active user per month, billed yearly. Per active user per month it is ₹94 quarterly, ₹89 half-yearly or ₹81 yearly, against a list price of ₹99. The minimum is 2 active users: ₹188 a month on quarterly billing or ₹162 a month on yearly billing. There is no upper limit on users, and teams of more than 100 active users can ask for a volume discount. Prices are prepaid for 3, 6 or 12 months, with 18% GST extra; the shortest term is quarterly, and there is no monthly plan. Users means everyone with a login, office staff and technicians together. Every team size includes jobs, attendance with location check-in, customers, expenses, the technician mobile app, and GST-ready billing, so a single-branch AC service center pays for team size rather than for features. Continuous live GPS and route history are an optional add-on, quoted separately. Yearly billing takes 18% off the list price, and the 7-day free trial needs no credit card. Bring your old data: upload your old job sheet from Excel or CSV. Customers and machine serial numbers come in with it, and you check every row before anything is saved.

How does KaryaFlow stop refrigerant gas from going missing from inventory?

KaryaFlow tracks parts and consumables usage per job, so the R-22, R-32, or R-410A logged against each visit is recorded against your stock instead of self-reported on memory. This gives you an audit trail to compare bulk purchases against actual consumption and spot the gap between cylinders bought and gas billed.

Can my AC technicians use KaryaFlow on their phones in the field during peak summer?

Yes. KaryaFlow includes a technician mobile app for Android that field staff use to receive jobs, update status, log parts, and capture photos. Owners and dispatchers can work from the web dashboard, so when summer triples your call volume you can assign and track jobs without relying on WhatsApp groups.

We run our HVAC business on WhatsApp and Excel — how hard is it to switch to KaryaFlow?

Switching is straightforward and starts with a WhatsApp-based demo and booking. KaryaFlow is built specifically for Indian service businesses moving off WhatsApp and paper registers, so you set up customers, jobs, and AMC visits in one place. Every team size includes the same core modules, inventory included, so nothing has to be unlocked later as you grow; live GPS tracking is the one add-on, priced in your quote for the technicians who need it.

Practical playbooks for HVAC service centers

Use these guides to compare workflows, job cards, technician tracking, AMC visits, inventory, and GST billing before choosing a field service system.

Related guides

Ready to modernize your service operations?

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GST-ready invoices · Prepaid plans in INR · Setup help on WhatsApp

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