Emergency dispatch is a phone call frenzy
A pipe bursts at 7am. You call 4 plumbers to find who's free and closest. By the time you dispatch someone, the client has already called a competitor.
Dispatch plumbers to emergencies in minutes, track parts consumption (fittings, pipes, valves), and manage AMC contracts for housing societies — all in one platform.
Free setup GST-readyPlans from ₹990/month

70%faster emergency dispatch
2xmore jobs completed daily
Plumbing is 50% emergency work and 50% scheduled AMC. Without a system, emergencies eat your AMC schedule and nobody wins.
The plumbing problem
A pipe bursts at 7am. You call 4 plumbers to find who's free and closest. By the time you dispatch someone, the client has already called a competitor.
Elbows, unions, valves, Teflon tape — small parts that add up. Plumbers self-report usage and you have no audit trail to compare.
You service 20 housing societies but your schedule is a spreadsheet that nobody updates. Missed visits cost you the next year's contract.
When a client says 'the leak is back,' you have no photos from the original repair. Every callback becomes your cost.
Emergency repairs, society AMC, new construction plumbing — dispatch, track, and bill from one platform.
Everything you need
Live map and route history for tracked technicians, available as an add-on quoted separately.
Create and assign job cards, record service proof and parts used, and keep completion status together.
Track warehouse and technician stock, parts used on jobs, returns, and low-stock alerts.
Prepare GST invoices and track payment collection against the service job.
Attendance with location check-in is included in every plan, alongside leave requests and attendance reports.
Set job incentives, approve fuel and expense claims, and get a monthly salary slip for each technician. GPS-derived km needs the tracking add-on.
Keep AMC contracts with their customers, track visits used and still due, and renew contracts before they lapse.
Continuous live GPS tracking is an add-on, quoted separately for the technicians who need it. View positions, route history, km tracking for fuel review, and idle/en-route/on-job status.
How it works
How plumbing companies run every job in KaryaFlow. Follow one example job from the first message to the money in hand.
A customer calls or messages on WhatsApp. Log the complaint once and it becomes a job record with the customer’s address and details.
Choose who goes. The job reaches their technician app with the address and the problem to fix.
The technician checks in at the site, notes the work and parts used, and adds photos and the customer’s signature.
Raise a GST-ready invoice and record the cash or UPI collected. The office confirms the money.
Example job. Names, photos, times and amounts are for illustration.

Every housing society, every commercial building, every new construction — plumbing maintenance never stops.
Market opportunity
Plumbing businesses handle roughly 50% emergency and 50% scheduled work. Without smart dispatch, emergencies cannibalize AMC schedules.
Real estate markets are growing at 8-10% annually. Every new building needs plumbing installation and ongoing maintenance.
Typical plumbing businesses lose 15-20% of parts inventory annually to untracked usage. Inventory tracking pays for itself in month one.
Decision comparison
Every plan includes attendance with location check-in. Continuous live GPS tracking through the day, with route history, is an optional add-on, quoted separately for the technicians who need it.
| Buyer need | CRMCustomer records | GPS-only tracking appLocation and routes | |||
|---|---|---|---|---|---|
| Job dispatch and status | Connected workflow | Often needs an FSM layer | Location only | Separate operational tool | Manual updates |
| Technician mobile app | Included | Depends on product or setup | Tracking app only | Separate app | Chat, calls, or paper |
| Geofence attendance | Location check-in and geofences | Depends on setup | Often available | Separate attendance tool | Manual register |
| Inventory and technician stock | Connected to jobs and technicians | Often needs integration | Outside core scope | Inventory stays separate | Spreadsheet or register |
| Payment status | Connected to the job record | Depends on customization | Outside core scope | Recorded separately | Manual confirmation |
| GST-ready billing handoff | Connected field-to-office workflow | Often needs integration | Outside core scope | Accounting occurs separately | Manual handoff |
| AMC follow-up | Contracts, visits, proof, and renewal context | Depends on setup | Outside core scope | Separate tracker | Calendar or spreadsheet |
| Owner dashboard | Jobs, technicians, parts, and payment visibility | Customer-centric reporting | Location-centric reporting | Split across tools | Manual consolidation |
| India-specific pricing visibility | From ₹990/month for up to 10 users | Varies by provider | Varies by provider | Multiple subscriptions | No software fee |
General category comparison for initial evaluation. Features and commercial terms vary by provider and configuration; verify current product documentation before purchasing.
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Local guides
Run plumbing service work in Hyderabad with KaryaFlow: dispatch, technician tracking, mobile job cards, proof, inventory, UPI/payment status, GST invoice handoff, and dashboards.
Run plumbing service work in Chennai with KaryaFlow: dispatch, technician tracking, mobile job cards, proof, inventory, UPI/payment status, GST invoice handoff, and dashboards.
Help plumbing technicians in Hyderabad collect on-site payment status, proof, material usage, customer approval, and GST-ready invoice handoff with KaryaFlow.
Frequently asked questions
KaryaFlow Starter is ₹990 per month for up to 10 users and Growth is ₹2,673 per month for up to 30 users, prepaid with 18% GST extra; above 30 users the price is a written Enterprise quote. Jobs, attendance, customers, expenses, the technician mobile app, and GST-ready billing are in every plan. Live GPS tracking — useful for dispatching the nearest plumber to an emergency — is an add-on for the plumbers who need it, priced in your quote, and the 7-day free trial needs no credit card.
KaryaFlow combines live GPS tracking with job assignment, so when an emergency comes in you can see which plumbers are available and where they are, then assign and notify them through the mobile app. This replaces calling four people to find who is free and closest before the client phones a competitor.
Yes. Plumbers capture photos and job details on the mobile app, stored against each job. When a client claims a leak is back, you can pull up the original repair record and photos to settle disputes, instead of having no proof from the earlier visit.
Yes. KaryaFlow manages customers and scheduled jobs centrally, so AMC visits across your housing societies are tracked in one system rather than a stale Excel sheet. You can start with a WhatsApp demo, move your society contracts onto the platform, and stop losing next year's contract to missed visits.
Use these guides to compare workflows, job cards, technician tracking, AMC visits, inventory, and GST billing before choosing a field service system.
Related guides
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Try KaryaFlow with your own jobs for 7 days, with setup help on WhatsApp. No credit card needed.
GST-ready invoices · Prepaid plans in INR · Setup help on WhatsApp