KaryaFlowEditable AMC quotation
Write the coverage, visit terms, exclusions and customer details in a document you can edit.
Download Word templateFREE MAINTENANCE OFFER TEMPLATES
CCTV AMC quotation format for maintenance businesses
Your customer wants to know which cameras you will maintain, how often you will visit and what happens when something fails. A CCTV AMC quotation puts that scope beside the proposed fee. Download an editable Word format, an Excel costing workbook and printable PDFs to prepare your own offer.
Get the templates
Define the offer before visits begin
- 01List equipment
- 02Set visit scope
- 03Cost the year
- 04Agree terms
CHOOSE YOUR FORMAT
Download the CCTV AMC quotation format
All four files open without a form or account. Start with the format your team can edit; use the completed example to check how the scope and price read together.
Quotation and costing workbook
List covered equipment, enter your own service costs and calculate a price using target gross margin.
Download Excel workbookPrintable blank format
Use a paper reference for the scope and pricing details you need to agree with the customer.
Download blank PDFCompleted AMC example
See how a hypothetical four-visit offer presents its scope and ₹8,750 pre-tax price.
Download example PDFREAD THE OFFER
What the CCTV annual maintenance quotation shows
In a real offer, replace every sample field with the customer's site and your agreed scope. The preview below is fictional and does not assume that a breakdown visit or replacement part is included.
FICTIONAL SAMPLE · DEMO-AMC-001
₹8,750 before taxSample Office · CCTV maintenance
- Equipment
- One site · 8 cameras · 1 NVR. Models and exceptions to confirm.
- Proposed term
- 12 months; start and end dates to be agreed.
- Preventive work
- Four planned visits; check camera view, recording and connections.
- Breakdowns
- Set the call limit and charge for additional visits in the final offer.
- Parts and travel
- Replacement parts separately quoted; travel terms to confirm.
- Service targets
- Service hours, response and site attendance targets to be agreed separately.
- Exclusions and access
- List exclusions; customer provides safe access, permissions and suitable power/network.
- Tax and payment
- Tax treatment and payment terms are not set in this example.
This preview is an offer outline. After both parties agree the scope, use the CCTV AMC contract format to record the accepted terms and equipment schedule.
EXAMPLE COSTING
How to calculate a CCTV AMC quotation price
Begin with the actual visits, technician time, travel, likely breakdown support, parts risk and overhead for this customer. Then choose a target gross margin. The workbook keeps those inputs visible.
4 planned visits × ₹1,000₹4,000
Breakdown/support allowance₹2,000
Other overhead₹1,000
Estimated cost₹7,000
Target gross margin20%
Price before tax: ₹7,000 ÷ (1 − 20%)₹8,750
Margin is not markup
At this price, the illustrative gross profit is ₹1,750, or 20% of the ₹8,750 selling price. Adding 20% to ₹7,000 cost would produce ₹8,400, which is a different calculation.
These are hypothetical inputs, not a going CCTV AMC rate. Your final offer depends on scope and tax. The workbook leaves tax unset until you choose the applicable treatment and rate.
BEFORE YOU SEND IT
Set CCTV equipment coverage and service limits clearly
A useful quotation lets the customer see what is included before they accept it. It also helps your team understand the work when the first visit is due.
Name each site and system
List the covered cameras, DVR or NVR, storage and other agreed equipment by site. Note known defects or excluded devices separately. The equipment schedule in the Excel file gives you room for that detail.
Set visits and breakdown terms
State the number of preventive visits and proposed frequency. Describe what technicians check, the breakdown call limit and the cost of any extra visit. Keep service hours, response targets and attendance targets as distinct fields.
Define labour, parts and travel
Say whether replacement labour, parts, consumables and travel are included or separately quoted. If you use “comprehensive” or “non-comprehensive”, define those words for this customer's offer.
Record exclusions and acceptance
State access and power/network responsibilities, exclusions, payment terms, optional items and quote validity. Confirm tax treatment and have the contract terms reviewed before the customer signs an agreement.
Keep camera passwords, access codes, recovery credentials and surveillance footage out of a quotation shared for approval.
MAKE THE TEMPLATE YOURS
How to customize the Word and Excel formats
In Word, replace the blank fields with your customer, site, equipment, visit schedule and exclusions. Keep the offer readable enough for a customer to check the scope before accepting it.
In Excel, add each covered unit to the equipment schedule. Enter all cost assumptions, including deliberate zeroes, in the costing worksheet. Check the calculated pre-tax fee, then choose tax treatment separately. Export or print only after you review the finished offer.
The CCTV AMC management guide explains the wider visit workflow. Use the CCTV inspection record workbook for findings after a visit, rather than mixing them into the quote.
Keep the records distinct
AMC quotation: Proposed coverage, visits and price.
Signed agreement: Accepted service terms and responsibilities.
Inspection checklist: Checks made on a visit.
Service report: Findings, work done and follow-up. See the CCTV service report format.
PRACTICAL QUESTIONS
CCTV AMC quotation format FAQs
Can I edit the CCTV AMC quotation format?
Yes. The Word document and Excel workbook are editable. The PDFs are printable references; the completed PDF is a fictional example.
What should a CCTV AMC quotation include?
Identify the customer and sites, covered cameras and recorder, contract dates, planned visits, breakdown limits, labour and parts, exclusions, response targets, fee, tax treatment and acceptance terms.
Is comprehensive CCTV AMC the same for every provider?
No. State exactly which labour, replacement parts, consumables and callouts your offer includes. The label alone does not settle the scope.
Is the ₹8,750 example a standard CCTV AMC rate?
No. It is a fictional calculation from ₹7,000 estimated cost and a 20% target gross margin. Your price depends on your actual equipment, visits, labour, travel, parts risk and tax.
Does this quotation include GST?
The example is before tax and leaves tax treatment unset. Confirm whether tax applies and enter the correct treatment and rate for your business before sending a real offer.
Is the quotation a signed AMC contract or service report?
No. The quotation proposes the coverage and price. A signed agreement records accepted terms; a service report records what happened during a visit.
AFTER THE CUSTOMER ACCEPTS
Managing CCTV AMC visits in KaryaFlow
The template helps you agree the offer. KaryaFlow can hold the customer and site record, the covered equipment and AMC details, and the planned service visits. The office can assign a visit to a technician; the technician records the work, checklist findings and parts on the job. The team can review the visit history when planning the next service or renewal follow-up.
Set the contract dates, visit plan and assignments with your team. Ask for a demo of the exact workflow you need. The CCTV service software page explains the wider installation and maintenance process, while the installation quotation format covers the separate first-installation estimate.
These files are practical starting points. They are not legal or tax advice; confirm applicable tax treatment and review contract terms where needed.