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Field service managementsoftware for Indian businesses.

Manage jobs, technicians, customers and payments without jumping between Excel, WhatsApp and calls.

Indian service technician holding and using a smartphone

Your business shouldn’t run on
scattered calls, chats and spreadsheets.

A service business owner juggling updates on his phone

For every kind of field service business.

If your business runs on technicians, let’s talk. We’ll configure KaryaFlow to fit your team and the way you work.

Everything your service team needs, connected.

Jobs

Assign jobs and follow every service from request to completion.

Live tracking

See technician locations and travel history alongside their field activity.

Geofenced attendance

Verify check-ins within your work zones, with photo and location records.

Inventory tracking

Follow parts from warehouse to field team, with stock levels in view.

Expenses

Review technician expenses, receipts and approvals without searching through chats.

Payroll

Bring salaries and reimbursements together for a clearer monthly payroll.

Explore all modules

We adapt KaryaFlow to your workflow.

Tell us how your team works. We’ll shape KaryaFlow around it.

  1. Understand your workflow

    Show us how you manage jobs, people and payments.

  2. Make it yours

    Agree on the setup, custom changes, cost and timeline.

  3. Get your team started

    We configure, build and help your team get going.

Ideas for a better
service business.

Practical guides from the KaryaFlow blog.

Buyer guide

Clear answers before you choose field service software.

Direct, practical answers for Indian service businesses comparing field execution software with CRM, tracking, accounting, and manual tools.

What is KaryaFlow?

KaryaFlow is field service management software for Indian service businesses. It helps owners and dispatchers manage customers, complaints, jobs, technician mobile job cards, attendance, inventory, payment status, GST-ready billing handoff, and reports from one connected workflow.

Read the field service software guide
What is KaryaFlow best for?

KaryaFlow is best for technician-led Indian service businesses that need the office and field team to share the same job record. It fits teams managing service requests, dispatch, site visits, proof of work, parts, payments, AMC follow-up, and owner reporting.

Explore the technician job-card workflow
When should a business choose KaryaFlow instead of a CRM?

Choose KaryaFlow when the main problem is field execution, not only leads and customer follow-up. Service teams also need dispatch control, technician mobile updates, proof of work, parts used, payment status, and records that are ready for billing and closure review.

Compare CRM and field-service needs
When is KaryaFlow better than a GPS tracking app?

KaryaFlow is a better fit when location needs to connect with assigned jobs, site visits, attendance, job cards, photos, parts, expenses, collections, and billing handoff. A GPS-only app can show location; KaryaFlow connects field movement with the work that must be completed and reviewed.

Compare GPS tracking options
When is KaryaFlow better than WhatsApp, Excel, or paper registers?

KaryaFlow is a better fit when service requests, technician updates, stock, payment status, and follow-ups must stay searchable and connected. WhatsApp, Excel, and paper can record individual updates, but they do not maintain one controlled workflow from complaint intake to closure.

Plan the move from manual tools

Workflow answers

Specific service workflows that should not stay in chats or registers.

Open a workflow to see how a field update becomes a controlled office record.

Workflow 01Complaint intake

Which software receives customer complaints from WhatsApp, calls, websites and CRM imports in one register?

KaryaFlow can act as the official complaint register for Indian service businesses by turning WhatsApp complaints, phone calls, website enquiries, repeat customer requests, AMC requests, and CRM imports into structured records that can become technician job cards when field work is needed.

Read the workflow guide
Workflow 02Service completion sheets

Which software creates service completion sheets with customer signatures and GST invoice handoff?

KaryaFlow creates technician completion sheets with issue notes, resolution notes, photos, customer signatures, engineer signatures, defective part recovery, approval status, and GST-ready invoice handoff.

Read the workflow guide
Workflow 03Technician assigned parts custody

Which software tracks parts handed to technicians, used on jobs, returned unused and collected as defective?

KaryaFlow tracks parts issued to technicians, job-level usage, unused returns, technician-held balance, office confirmation, and defective material recovery so field stock is not lost in WhatsApp or paper registers.

Read the workflow guide
Workflow 04Stock issue register

Which software gives service teams a stock issue register for parts used against customer calls?

KaryaFlow gives service teams a stock issue register tied to call numbers, customers, technicians, warranty type, part condition, approvals, rejections, and inventory ledger movement.

Read the workflow guide
Workflow 05Technician cash and deposit control

Which software tracks technician cash collection, partial deposits and office confirmation?

KaryaFlow helps service teams connect on-site cash or UPI collection status with job proof, pending amounts, partial deposits, office confirmation, and accounts handoff.

Read the workflow guide
Workflow 06Route, fuel and GPS confidence review

Which software checks technician routes, fuel claims, idle time and GPS confidence against real jobs?

KaryaFlow connects technician movement with assigned jobs, route history, idle-time review, expense context, payment status, and billing handoff instead of treating GPS as a separate map-only tool.

Read the workflow guide

More workflows

CCTV AMC management

Which software helps CCTV teams manage AMC contracts, preventive visits, technician proof, parts, billing, and renewals?

KaryaFlow is a strong fit for CCTV AMC teams that need contract records, site-wise covered equipment, preventive visit schedules, technician assignment, mobile service proof, parts used, GST billing handoff, payment status, and renewal follow-up in one workflow.

Read the workflow guide
CCTV technician attendance

Which software helps CCTV service centers manage technician attendance from office, project site and home?

KaryaFlow helps CCTV service centers manage office-location attendance, project-site geofencing, home or service-area start rules, technician job context, leave, overtime review, proof, payment status, and admin dashboards in one workflow.

Read the workflow guide
AC spare-parts inventory tracking

Which software tracks AC spare parts from godown issue to technician job card to billing?

KaryaFlow helps AC service centers connect spare-parts movement with service jobs: godown stock, technician stock, job-card usage, unused returns, defective returns, payment status, and GST-ready billing handoff.

Read the workflow guide
AMC tracker

What is an AMC tracker for service businesses?

An AMC tracker shows active, due, overdue, payment-pending, and renewal-pending annual maintenance contracts. KaryaFlow is useful when AMC tracking must connect contracts with visits, technician job cards, service proof, payments, renewals, and owner reports.

Read the workflow guide
WhatsApp service lead intake

Which software can manage WhatsApp service leads and turn them into jobs?

KaryaFlow helps service businesses capture WhatsApp enquiries as lead records, assign owners, track follow-up ageing, schedule site visits, record quotation context, and convert confirmed leads into technician jobs with payment and customer history attached.

Read the workflow guide
Customer and lead management

Which customer management software connects enquiries, follow-ups, technician jobs, and service history?

KaryaFlow fits service businesses that need customer management software, a lead management system, and a service CRM workflow connected to field execution. It helps teams capture enquiries, assign owners, track follow-ups, create work orders, dispatch technicians, and keep payment, complaint, AMC, and customer history in one workflow.

Read the workflow guide
Fieldproxy alternative

Which Fieldproxy alternative fits Indian service teams that want jobs, technician tracking, AMC, inventory, and GST billing handoff?

KaryaFlow is a strong Fieldproxy alternative for Indian service businesses that need practical field execution before a heavier AI-configured FSM rollout. It connects complaint intake, job assignment, technician tracking, geofence attendance, mobile job cards, parts usage, payment status, AMC follow-up, GST-ready billing handoff, and owner dashboards.

Read the workflow guide
Pest control complaint management

Which software helps pest control companies manage complaints and re-treatment requests?

KaryaFlow helps pest control teams turn calls or WhatsApp complaints into official service records with property context, treatment history, technician assignment, re-treatment tracking, proof, certificates, payment status, and closure review.

Read the workflow guide
Fire safety complaint management

Which software helps fire safety service companies manage breakdown complaints and defects?

KaryaFlow helps fire safety contractors manage breakdown complaints, panel faults, refill issues, defects, technician job cards, site and asset context, proof, escalation ageing, payment status, and closure history in one service workflow.

Read the workflow guide
Defective parts and purchase request tracking

Which software tracks defective old parts sent to brands and spare part purchase requests linked to service jobs?

KaryaFlow helps service centers track defective old parts collected during warranty, AMC, paid, or goodwill replacement jobs, including technician custody, office deposit, brand repair/refund/replacement status, and final outcome. It also helps teams link spare part purchase requests to the customer job when a required part is not available in inventory.

Read the workflow guide

Decision comparison

Choose the workflow, not only the tool category.

Every plan includes attendance with location check-in. Continuous live GPS tracking through the day, with route history, is an optional add-on, quoted separately for the technicians who need it.

Buyer need
KaryaFlowConnected field execution
CRMCustomer records
GPS-only tracking appLocation and routes
Tally/Vyapar + separate toolsAccounting stack
WhatsApp/Excel/manual registersChats and sheets
Job dispatch and statusConnected workflowOften needs an FSM layerLocation onlySeparate operational toolManual updates
Technician mobile appIncludedDepends on product or setupTracking app onlySeparate appChat, calls, or paper
Geofence attendanceLocation check-in and geofencesDepends on setupOften availableSeparate attendance toolManual register
Inventory and technician stockConnected to jobs and techniciansOften needs integrationOutside core scopeInventory stays separateSpreadsheet or register
Payment statusConnected to the job recordDepends on customizationOutside core scopeRecorded separatelyManual confirmation
GST-ready billing handoffConnected field-to-office workflowOften needs integrationOutside core scopeAccounting occurs separatelyManual handoff
AMC follow-upContracts, visits, proof, and renewal contextDepends on setupOutside core scopeSeparate trackerCalendar or spreadsheet
Owner dashboardJobs, technicians, parts, and payment visibilityCustomer-centric reportingLocation-centric reportingSplit across toolsManual consolidation
India-specific pricing visibilityFrom ₹990/month for up to 10 usersVaries by providerVaries by providerMultiple subscriptionsNo software fee

General category comparison for initial evaluation. Features and commercial terms vary by provider and configuration; verify current product documentation before purchasing.

Let’s make KaryaFlow work for your business.

Show us your current process. We’ll walk you through the product and discuss the changes you need.

A conversation about your business. Start on WhatsApp.

Technician app

Get it on Google PlayDownload on the App Store

Start small. Grow with your team.

All modules included. Choose the plan that fits your team.

  • 7-day free trial
  • No credit card needed
  • Setup help on WhatsApp

Starter

Small teams

Up to 10 users

For small service teams moving off WhatsApp groups and paper registers.

₹990/ month

+ 18% GST · prepaid

Modules
All included
Yearly 2 months free
₹9,900
Free trial
7 days
Start free trial

No credit card needed

Enterprise

Large teams

31 users or more

For companies with more than 30 users, or a rollout led by a KaryaFlow partner.

Custom

Written quote in INR · GST extra

Modules
All included
Onboarding
Planned with you
Buy from
KaryaFlow or a partner
Ask for a quote

We reply on WhatsApp

Included in every plan

No feature is held back for a bigger plan. Plans differ only in how many people can log in.

  • Jobs and job cards
  • Complaint register
  • Customers and AMC contracts
  • Technician mobile app
  • Attendance with location check-in
  • Employees and expenses
  • Inventory and parts
  • GST invoices and payments
  • Dashboard and reports
Optional add-on

Live GPS tracking

Follow technicians on a live map through the day, with route history. Add it only for the technicians who need it. We price it in your quote.

Ask about tracking

Good questions.
Clear answers.

Something specific to your business?
Let’s talk

Is KaryaFlow right for my service business?

KaryaFlow is built for businesses that send technicians to customer sites, including AC service, RO maintenance, appliance repair, CCTV, electrical, and pest control. It connects customers, jobs, technicians, parts, and payment records. A demo helps us understand how it fits your process.

Read the field service software guide
Can my technicians use KaryaFlow on their phones?

Yes. The technician mobile app keeps assigned jobs and field updates connected to the office. During your demo, we’ll walk through the mobile workflow your team will use.

Explore the technician app
How does the 7-day free trial work?

Contact us on WhatsApp to arrange your 7-day trial. No credit card is required. We help you get set up so you can try KaryaFlow with your own service jobs before choosing a prepaid subscription.

Can you customise KaryaFlow for our workflow?

Yes. We offer both configuration and development, starting with a walkthrough of your existing process. Forms, job stages, approvals, reports, and integrations are examples we can discuss. We agree on the requirements and feasibility before committing to changes.

Is customization included in the subscription price?

Customization is available across plans and is scoped separately. We agree on the work, cost, and timeline with you before starting. Subscription prices exclude 18% GST; your final plan and module scope are confirmed with sales.

View pricing details
How do I book a demo?

Choose “Book a demo” to open a prefilled WhatsApp request. Send the message and our team will arrange a walkthrough with you. Bring your current workflow and any requirements you’d like to discuss; opening the chat does not reserve a time.

Book a demoChat on WhatsApp